Complaints Procedures

If our service did not meet your expectations and you would like to give us feedback, please do not hesitate to get in touch. We value all feedback and constantly strive to improve our service.

Get in touch

Please send any complaints by email, post or via our online contact form. We will deal with your request as quickly as possible and contact you within two working days.



PAVIS Payments GmbH

Complaints Procedures

Gautinger Str. 10
D-82319 Starnberg

Contact form

I have read and understood the privacy policy. I agree that my details and data will be collected and stored electronically to respond to my request.

Note: You can revoke your consent at any future time by sending an e-mail to mail(at)pavis-payments(dot)com.


Any questions?